Refund policy
BrightBite Return & Refund Policy
Last Updated: June 2026
At BrightBite, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in its original condition.
- Item must be returned in original packaging.
- Proof of purchase is required.
To initiate a return, contact:
Non-Returnable Items
For hygiene and safety reasons, products that have been used, damaged through misuse, or returned without original packaging may not qualify for a refund.
Refunds
Once we receive and inspect your return, we will notify you regarding approval of your refund.
Approved refunds are processed to the original payment method within 5-10 business days.
Original shipping fees are non-refundable.
Damaged or Incorrect Orders
If your item arrives damaged or you received the wrong item, contact us within 7 days of delivery at:
We will work to resolve the issue as quickly as possible.